The top management of Personal Security Ltd is committed to develop and implement a quality management system, ISO 9001:2008, and to continuously improve its efficiency.
Having set as a target the increase of customer satisfaction, it ensures that their requirements are investigated, defined and fulfilled on a constant basis.
Proofs of these commitments are:
(a) The continuous contact with all the personnel – through training programs, meetings at a corporate or department level, use of operational and management systems as well as other methods – to emphasize the importance and necessity of:
- Satisfying of the requirements of all customers (including partners)
- The compliance with regulations and legislation
- The respect and loyalty to the code of practice
(b) The development of the quality policy of the company
(c) Setting quality objectives and establish methods to ensure their achievement
(d) Conduct regular reviews of the quality management system by the management
(e) The provision of the sufficient manpower, resources and tools for the execution of the company’s tasks